FAQS

Q.How long are processing times?

A.1-3 Business Days + USPS Shipping Time

Q. How to contact customer service?

A. We can be reached by email @ Boombosscandleco@gmail.com

Q. Can i return something if i don't like it ?

A. Unfortunately, due to sanitary reasons we cannot take returns.

Q. Candle Care Tips 

Trim wick 1/4 inch before each use. This provides a cleaner burn and keeps wicks from mushroom tops.

Place candle on a clean,flat, heat resistant area. Do not leave UNATTENDED!

Soy candles have the best life if they are burned for at least three hours on the first burn.

Allow wax pool to heat to the edge of the tin. When the candle is blown out before the wax reaches the edges it can cause tunneling. Tunneling is when the wax burns down the middle and does not melt the wax on the sides of the tin.

Frosting may occur due to fragrance oil. It happens in Soy candles but is perfectly safe.

Our products are ALL cruelty free. Most are also Vegan. 

If you have sensitive skin please consult a doctor prior to trying our products.

If you have ALLERGIES please read descriptions before purchasing

Thank you for supporting BoomBossCandleCo.